Do you know the one thing missing from an organization’s elevator speech 99 times out of 100? You should.
You only have 30 seconds to make a memorable impression for your organization – be it at a cocktail party, at a networking event, or, as the common name for this type of speech hints at, in an elevator. Do you know what to say? Do your Board Members and volunteers?
If you answered no, you are not alone. Many passionate ambassadors for an organization could talk for hours about the great work that their nonprofit is doing in the community. But 30 seconds? What can you really accomplish in 30 seconds?
Plenty. You can say the name of your organization, highlight your mission (or at least one important aspect of your mission), and ask if the person is willing to learn more. And there’s one more important element, one that even those with the most succinct and engaging elevator speech leave out 99 times out of 100 – the donors. While it is important to build awareness about your organization, one of the primary goals of an elevator speech, especially for fundraisers, should be to maximize donor contributions.
In his blog post, Make an Elevator Speech that Works, Tom Ahern provides a great example of how to approach a stranger in an elevator (or in any situation that allows for a quick conversation).
“I see you carrying a newspaper in your bag. Our organization works to make sure people are literate so that they can read the newspaper and become informed citizens like you. But here’s the thing, nothing we do happens without the commitment of our wonderful and selfless donors. They make it all possible. And without them, this good work simply would not happen. Would you be willing to learn more?”
In my opinion, you can add a bit more about your mission (and definitely your organization’s name!) to this quick speech, and still stay within your 30 second time limit. I’d also like the speech to feel a little less sales-pitchy. So I decided to give it a try for the Ad Council while grabbing an iced tea from the café here at Village Gate (halfway through writing this blog post). As I waited with a young professional for our beverages, I said,
“Do you work in the building? I work for the Ad Council of Rochester – our offices are right upstairs. We help nonprofits to more effectively reach and serve their community so that people can access the services they need. We also create public service campaigns with nonprofit collaborations like the Coalition to Prevent Lead Poisoning. None of our work would be possible without our expert marketing volunteers or our amazing corporate and individual supporters. No matter what a donor cares about, we’ve worked on it right here in our community. Stop by sometime and I’ll show you our space.”
Now I talk fast, but that’s 30 seconds on the spot. She smiled, said yes, and shared a little bit about where she worked. That may be where it ends, but she now knows a little bit more about the Ad Council than she did before, so to me, that’s a win.
Give it a try for your organization, and practice on anyone you feel comfortable with – your family, friends, co-workers, or if you’re like me, any random person that happens to look willing to listen. Once you are confident in your speech, put it on a business or index card and give a copy to everyone on your staff, Board and in your volunteer corps. Encourage them to strike up this type of conversation. And let me know how it goes! I’d love to hear some of the reactions of your unsuspecting targets.
-Shannon Struzik
Elevator speech giver & iced tea drinker